Customer Success.
Managing the physical identity, access, and communication portfolio is an increasingly complex, technical, and mission-critical challenge.
Our technical support, professional services, and customer success teams are here to help.
How can we
help you?
Access our new Guest Campus learning modules, troubleshoot issues through our industry leading Knowledge Base, or explore Professional Service offerings to get a leg up. Whatever you need, we’re here to help.
Need a hand with your Sign In Enterprise account? Our Knowledge Base offers articles and tutorials.
Become an certified expert on managing users, multiple locations, watchlists and more through the industry’s first online self-learning portal.
For clients that need help with their deployment, our experts are on-hand to help.
Quick help.
E-mail.
Phone.
North America: +1 855.215.9508
Europe: +45 8853.4884
Support hours
Monday – Friday
8:00am – 5:00pm Central European Time
8:00am – 5:00pm PST
Schedule a call.
Talk to a member of our Customer Success team at a time and date that best works for you and your company.
File a case.
Having technical difficulties?
File a case for our technical service staff.
Downloads.
Want to further enchance your visitor experience? Check out our downloads section to access the latest innovations on the platform.